COVID-19 Response

Steps Wyatt Johnson Toyota Is Taking To Make COVID-19 Life Easier

Life during COVID-19 has been hard, even for us and we’re all about making your life as easy as possible! So in an effort to make shopping in person a bit easier, but mainly safer, our teams at Wyatt Johnson Toyota have come up with a couple of steps to take. COVID-19 is still a threat and should be taken seriously, but we don’t have to live in fear, and we don’t want you to be scared to shop in person at Wyatt Johnson Toyota.  

These steps are to help protect everyone, customers and staff alike, and we would very much appreciate it if everyone followed these steps and the guidelines posted in our dealership!  

Preventative Steps Taken at the Dealership

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

Shopping in person during COVID-19 is all about keeping the spread low. So we’ve instructed our cleaning crews to ensure all high-touch surfaces, including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more, are continuously cleaned throughout the day.      

Preventative Steps Taken at the Dealership Personal Hygiene Icon

High-touch surfaces aren’t the only way COVID-19 can spread through a dealership. There are also many items that can be passed around pretty quickly. So we’ve added hand sanitizer dispensers throughout our showroom and office areas and highly recommended using them after handling items like keys, pens, clipboards, etc.      

Preventative Steps Taken at the Dealership Stay Home Icon

But of course the most common form of spread is by those who are showing symptoms. In an effort to keep the spread as low as possible, we’ve mandated our staff to remain at home if they are experiencing any COVID-19 related symptoms. We also ask that if you are feeling sick, please stay home until you are feeling better!      

The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

We do not believe that people need to live in fear of the pandemic, but rather live smart during it. All of these steps we’ve implemented will remain in effect until further notice and we ask that everyone respect and follow the guidelines to do your part to end this pandemic.

 

What We Can Offer You Outside of the Dealership

Complimentary Pickup and Delivery Options*

Our whole thing is making life easier with a brand new Toyota. But shopping in person has become a more weird experience, and many have switched to online for their shopping needs, which we also support. Though there are things we could add to make the online shopping experience a lot easier for those who want to do all they can to protect their health. So Wyatt Johnson Toyota did exactly that!

The first thing we wanted to do was to make sure no one was forced to come into the dealership for any reason. Thanks to our new car delivery program, you can now enjoy the entire car buying experience from home and relax while we bring you brand new Toyota or used car right to your driveway! This works on any car you find in our new Toyota inventory or used car selection, so find the Toyota you’ve been looking for and feel confident knowing that you won’t have to put your health at risk to make that car yours. 

Another thing we did was to support those who already have a Toyota but need some work done on it. Normally, you’d have to come into our service center and wait around until we’re done with it. But not anymore! Now, you can ask us to come to you and pick your car up for you. Our service pick-up program allows you to remain at home and still take advantage of the best Toyota service in the Nashville area. Just let us know where, when, and what service you need and we’ll be there to pick your car up for you. Once everything is done, we’ll return your car to you, washed and disinfected! 

All of these new services are available to you at no extra cost. However, you do need to be within 20 miles of our Wilma Rudolph Blvd, which includes parts of Pleasant View, Adams, Cedar Hill, and more! If you need more information about any of our new programs, give us a ring and we’ll be happy to help you! 
 

Frequently Asked Questions

  • View More Icon

    Will Wyatt Johnson Toyota stay open?

    We are still open for business. Please click here to check our current hours.

  • View More Icon

    What precautionary measures are being taken?

    We have implemented increased cleaning and safety measures in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.

  • View More Icon

    Can I still get my car serviced?

    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests. You can also schedule complimentary pickup and delivery for service within 20 miles of our dealership.*

  • View More Icon

    Do you offer pick up and delivery service?

    Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 20 miles of our dealership.*

  • View More Icon

    What if I have a question about if I need service?

    Give us a call at (931) 645-8904 with all of your service questions.

  • View More Icon

    Will you deliver the car to me?

    Yes. We offer pickup and delivery for sales and service as well as at-home test drives. These services are available free of charge within 20 miles of our dealership.*

  • View More Icon

    Is there any way to purchase my vehicle without coming in?

    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car right to your door. We also offer complimentary at-home test drives* to those who want to give their future car a spin before making their final decision.

  • View More Icon

    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to aid in social distancing efforts and to limit the amount of people at our dealership throughout the day. If you are coming in for service, you can always make an appointment online to ensure we are ready to go right when you arrive.

  • View More Icon

    Do you know any way I can lower or suspend my payment?

    You can find all of the latest financing options being offered by Toyota in the Toyota Credit COVID-19 Resource Center.

  • View More Icon

    Should I still get my vehicle serviced?

    Yes, regular maintenance is critical to the prolonged health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in pristine condition. We are also offering complimentary pickup and delivery for service as well as sales.*

  • View More Icon

    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 20 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.

  • View More Icon

    Can I get a loaner vehicle for service?

    We do not offer loaner vehicles for service, however, complimentary pickup and delivery for sales and service as well as at-home test drives* are available.

  • View More Icon

    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

  • View More Icon

    What do I do if my lease is due?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

  • View More Icon

    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

  • View More Icon

    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

  • View More Icon

    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

  • View More Icon

    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*

  • View More Icon

    Do I need to make an appointment before coming in for service?

    If possible, we ask that you make an appointment with our service department before coming to the dealership. If you live within 20 miles of our dealership, we encourage you to schedule complimentary pickup and delivery* for all of your service needs.

  • View More Icon

    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

The Wyatt Johnson Toyota team is here to simplify the car-buying process for you. Whether you want to upgrade your current car or are in need of service, we can help you with any and all of your car-related issues and queries.

If you have any questions, please contact us at (931) 645-8900 or stop by and see us at our dealership at 2595 Wilma Rudolph Blvd, Clarksville, TN 37040. Our job is to find creative automotive solutions for people throughout the greater Nashville area, let us work our magic for you today.

*Complimentary pickup/delivery and at home test drive only available within 20 miles of the dealership.